Barts NHS Trust, Kidney Disease: Your Questions Answered

What we did

In collaboration with Barts Health NHS Trust, the Royal London Hospital’s Renal Department, commissioned Canvas to produce a series five informational films about kidney failure.

The documentary-style films used patient-led interviews to explore themes such as the various different methods of dialysis, and what happens after kidney failure is diagnosed.

Each film features the story of current patients, who have first-hand experience of living with renal disease. The aim of the films was to give practical, peer-to-peer advice about kidney failure and where to find support, both from medical professionals and other patients. We worked with the hospital’s Patient Forum, which led to the films having a deliberately informal and un-medicalised tone, as patient feedback suggested this is what would be most useful.

“We chose Canvas because of their experience in making story-led videos in a busy hospital environment. Canvas understood our ambition to make films that genuinely involved our patients, holding a focus group so they could really understand patients’ issues and working with us to dramatically alter the focus and content of the films based on this.”

“Canvas completely understood the sensitivities of filming – being truly empathetic and  supportive as people recalled distressing situations and incredibly flexible when filming in both hospital and at people’s homes.”

“Our main aim was to provide a resource that helps our patients and their families understand their condition and treatment options. Everyone agrees that the films provide an honest, but positive view of living with kidney failure and will be re-assuring for our new patients.”

“Many staff were emotionally affected by the powerful reminder about why we do the job that we do and we are already using them in training to help new staff gain a better understanding about life as a kidney patient.”

“Canvas also translated the films into four local languages which will further increase accessibility to information and empower patients as they embark on their ‘kidney journey’.”

Helen Rainey – Clinical Nurse Specialist

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